Accessibility — Brightpoint Funding

Brightpoint Funding believes that access to financial information and services should be available to everyone. We are actively working to ensure our digital platforms are inclusive and usable by people of all abilities.

If you experience any barriers while using our website, please contact us directly — we are committed to resolving accessibility issues promptly.

01Our Commitment

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. Our goal is to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

Perceivable

Information is presented in ways users can perceive via sight, hearing, or touch

Operable

All functionality is accessible via keyboard and compatible input methods

Understandable

Content is written clearly and interfaces behave in predictable, consistent ways

02Accessibility Standards

Brightpoint Funding aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are developed by the World Wide Web Consortium (W3C) and represent the internationally recognized standard for web accessibility.

We regularly review our website against these standards and work to address any identified gaps in a timely manner.

03Accessibility Features

We have implemented the following features to improve accessibility across our website:

Semantic HTML structure with proper heading hierarchy for easy screen reader navigation
All images include descriptive alternative text (alt attributes)
Sufficient color contrast ratios between text and background elements
Full keyboard navigation support for all interactive elements
Focus indicators visible on all interactive components
Responsive design that adapts to all screen sizes and zoom levels up to 200%
Forms include clearly associated labels and descriptive error messages
No content flashes more than three times per second
Skip navigation links provided to bypass repetitive content

04Known Limitations

While we strive for full accessibility, some third-party components embedded in our platform — such as our funding application form — may have accessibility limitations outside our direct control. We are working with our technology partners to address these issues.

If you encounter a specific barrier, please contact us and we will work to provide the information or functionality through an alternative means.

05Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

Screen readers including JAWS, NVDA, VoiceOver (iOS/macOS), and TalkBack (Android)
Speech recognition software such as Dragon NaturallySpeaking
Screen magnification tools and browser zoom functionality
Alternative keyboard devices and switch access controls
High contrast and forced color modes in modern operating systems

We recommend using an up-to-date version of your browser and assistive technology for the best experience.

06Feedback & Reporting Issues

We welcome feedback on the accessibility of our website. If you experience any barriers, please let us know by:

Describing the issue you encountered and the page or feature affected
Telling us what assistive technology and browser you were using
Providing your preferred contact method for our response

We aim to respond to accessibility concerns within 2 business days and resolve substantive issues within 10 business days where possible.

07Contact Us

To report an accessibility issue or request content in an alternative format, please reach out:

Email: [email protected]
Phone: (660) 842-5512
Address: 2501 Chatham Rd. STE #5915, Springfield, IL 62704
Hours: Monday – Friday, 7:00am – 5:00pm PST

Accessibility Statement